Privacy Policy

Last updated: June 20, 2024

This Privacy Policy was created in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (hereinafter: General Regulation on Personal Data Protection) and the Act on the Implementation of the General Regulation on Data Protection, and refers to the collection, processing and protection of personal data of users of the cair-center.hr website (hereinafter: website).

APPLICATION

These Privacy Rules refer to the Cair-center.hr website, the provision of its services, and the security and protection of personal data of the website users that are collected and processed during the provision of services and execution of contracts.

CONCEPTS

    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to:
      CAIR-CENTAR d.o.o.,
      Maksimirska cesta 116
      10 000 Zagreb, Republika Hrvatska.
      OIB: 88668715479
    • Website refers to cair-center.hr, accessible from https://cair-center.hr/
    • Country refers to: Croatia
    • Service refers to the Website.
    • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
    • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
    • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • User is any natural person whose identity has been determined or can be determined, and whose personal data is subject to processing by the controller in charge of personal data processing.
  • Personal data any data relating to any identified natural person. An identified natural person is one who can be identified, directly or indirectly, by name and surname, identification number, location data, online identifiers such as physical, psychological, genetic, mental, economic, cultural or social identity of a natural person.
  • Processing is any process or set of processes applicable to personal data, whether automated processes such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, review, use, disclosure by transfer, dissemination or making available, settlement, restriction, erasure or destruction.
  • The controller of personal data is any natural or legal person, public institution, agency or other body that alone or in cooperation with others determines the purpose and method of personal data processing; in places where the purpose and method of processing personal data is regulated by the legislation of an EU member state, the criteria for the selection of the data controller will be under the jurisdiction of the legislation of the EU member state.
  • Personal data processor is a natural or legal person, public institution, agency or other body that processes personal data on behalf of the personal data controller.
  • The Recipient is a natural or legal person, public institution, agency or other body to which personal data is provided, whether it is a third party or not. However, government bodies that receive personal data through a specific inquiry that complies with EU or member state law will not be considered recipients; the processing of personal data by these government bodies will be in accordance with applicable regulations related to the purpose of data processing.
  • Third party is a natural or legal person, public institution, agency or other body, which is not the data subject, data controller or processor, and which is authorized to process personal data with the direct permission of the data controller or data processor of the respondents.
  • Consent of the subject is any precisely defined, informed and unambiguous indication of the subject’s desire by which he or she expresses consent to the processing of personal data related to him or her through a statement or a clear affirmative action.

PERSONAL DATA WE COLLECT

We collect data during communication with users who contacted our customer service for help or complaints via e-mail address or telephone. We collect data such as: name, surname, address, phone number, contact e-mail address, contact phone number.

HOW TO COLLECT PERSONAL DATA

The ways in which the cair-center.hr website collects data are as follows:

  • data that the user leaves when contacting customer service or other contact e-mail addresses listed on the website
  • data that the user voluntarily leaves when signing up for the newsletter
  • data that the user voluntarily leaves when filling the contact form on the website

LEGAL BASIS AND PURPOSE OF PERSONAL DATA PROCESSING

The website processes personal data for the purpose of concluding or executing contracts and providing services.

We can process personal data with the express consent of each user and for the purpose to which such consent relates.

We may collect and process personal data to comply with legal obligations or if there is a legitimate interest in such collection and processing.

USER CONSENT

When filling out the contact form on the cair-center.hr website, the user gives his consent for his personal data to be stored, for representatives of the cair-center.hr website to contact him regarding his inquiry and the fulfillment of services.

STORAGE OF PERSONAL DATA

We keep the personal data we have collected as long as it is necessary to fulfill the purpose of their collection – concluding or executing contracts and providing our services. After achieving the purpose of collection, we will not process personal data, unless it is our legal obligation, if it is pnecessary for the fulfillment of legal requirements or there is a legitimate interest of the cair-center.hr website.

TRANSFER AND ASSIGNMENT OF PERSONAL DATA

Personal data of users of the website may be transferred in the event of a justified request by the competent authority, legal obligation, misuse or suspicion of misuse, prevention of fraud and illegal activities and in other legally based reasons.

The personal data of the website user may be transferred to a third party in cases where the performance of the service requires the participation of a third party.

MARKETING ACTIVITIES

The website carries out marketing activities such as sending newsletters, promotional messages and information about our services and products. Such activities are carried out when there is an express consent of the website user for such activities. If the marketing activity is carried out on the basis of the user’s consent, the user has the right to withdraw his consent at any time.

USE OF COOKIES

The cair-center.hr website collects data using cookies and similar technologies.

You can find more information about the cookies used on our page Cookie Policy.

LINKS TO WEBSITES AND SERVICES

The content published by the cair-center.hr website may occasionally contain links to third-party websites and services (social networks, other websites, external e-mail addresses, etc.). The privacy rules related to the cair-center.hr website do not apply to such external services. We advise you to review the Privacy Policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

USER RIGHTS

Every user of the cair-center.hr website has the right to:

  • information on what his personal data is used for,
  • withdraw your consent for any kind of marketing communications and other processing,
  • request a confirmation of processing (about the purpose of processing, source, category of personal data, recipients or categories of recipients to whom personal data is or may be transferred, as well as the location of such transfer, the intended period of storage of personal data, the use of any automated decision-making and profiling) ;
  • perform an inspection of your personal data;
  • request correction or addition of personal data;
  • object to further or excessive processing of personal data;
  • block illegal processing of personal data;
  • request the deletion of your personal data;
  • breach reporting: the user has the right to be notified in the event of any breach of the privacy of his personal data.

SAFETY

The cair-center.hr website applies technical and organizational measures of the highest security to protect personal data from accidental or illegal destruction, loss, alteration, unauthorized disclosure or access to personal data. Only authorized persons have access to personal data, they are aware of their responsibilities and are obliged to protect the confidentiality of personal data and the privacy of all our users.

For this purpose, we carry out regular analysis and verification of the technical and organizational measures we use, in order to always maintain the highest level of security and protection of personal data.

PRIVACY OF CHILDREN

Our service is not directed at anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with personal information, Contact Us. If we become aware that we have collected personal information from anyone under the age of 13 without verifying parental consent, we take steps to remove that information from our servers.

CONTACTS

For all questions related to the Privacy Policy, as well as to exercise your rights in accordance with the General Data Protection Regulation, you can contact our Data Protection Officer

CHANGES TO THE PRIVACY POLICY

This Privacy Policy is subject to changes and/or amendments at any time.

The valid Privacy Policy will be considered the version published on the website  cair-center.hr

Zagreb, June 20, 2024